Frequently Asked Questions

Please read our FAQ before sending us a message.

How much is the delivery charge?

For U.S. orders we have a $5 flat fee for delivery, and FREE delivery for orders over $50.

Do you deliver outside the United States?

Due to an extreme amount of packages being confiscated in Canada, Australia, the UK and more, we have stopped shipping outside the U.S. We are very sorry.

Which payment methods are accepted?

We accept Visa, MC, Discover, and Amex.

How long will delivery take?

For standard shipping, the United States Postal Service takes 2-5 days, depending on where you are in the U.S.

What exactly happens after ordering?

If your order is paid for by 12 noon MST, Monday through Friday (excluding major holidays), then your order is processed and shipped same day. If not, it is shipped out next business day.

Do I receive an invoice for my order?

Yes, you receive an invoice once your order is placed. If you haven’t, then please check your spam folder as it’s automatically generated. Please contact us with this form if you haven’t and we’ll see what the problem is.

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